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Notification not working correctly

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‎07-19-2019 10:30 - last edited on ‎07-23-2019 18:52 by Fitbit Moderator

‎07-19-2019 10:30 - last edited on ‎07-23-2019 18:52 by Fitbit Moderator

Hi, I am not getting any notification on my versa watch.

Again and again getting the error on notification display

( phone app) saying 'your phone required to restart' but after doing that a 100 times even the issue is still presist..

 

Moderator edit: updated subject for clarity

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‎07-23-2019 18:51

‎07-23-2019 18:51

Hi @Manishchauhan, welcome on board. It's good that the community is growing! I'm sorry for my delayed response.

 

Thanks for letting me know about the error message on the Versa's display, as well for trying the restart. That's a good start! This sounds odd, and I'm glad you brought it to my attention. I've checked with our Support Team and apparently they already took your case under their wings. Your case is on good hands, so please keep working with them.

 

If you have another question, feel free to let me know.

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