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Notifications on Versa

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‎01-04-2020 08:15

‎01-04-2020 08:15

Two days ago my wife turned ON notifications for Facebook Messenger.  Since then she can receive no notifications at all.  Not text messages, not Messenger, not phone calls.  I've been through the troubleshooting guide.  Restarted the Versa and iPhone 6.  We've also turned OFF the Messenger notifications, but that did not help.

 

Suggestions?

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‎01-04-2020 08:24

‎01-04-2020 08:24

I turned the Versa off and now cannot turn it back on.  Help please?

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‎01-04-2020 09:00

In response to dcobranchi

‎01-04-2020 09:00

Further info.  The text messages are being received by the Fitbit.  Swiping down from the main screen pulls them up.  The Versa just doesn't light up or vibrate when the message is received.

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