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Old notifications problems

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‎01-06-2022 05:14 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

‎01-06-2022 05:14 - last edited on ‎12-18-2022 20:40 by Fitbit Moderator

Hi to everyone, this problem is making my versa 3 useless. Even if I clear all the notifications (or just one), every time a new notification arrives all the old notifications previously cleared appear again. Moreover, they are showed from the oldest to the newest, so to check the latest one I have to wait for seconds and multiple vibrations. The watch is constantly synched with a Huawei p30, bluetooth always turned on.

Thank you so much

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4 REPLIES 4

‎01-06-2022 05:47

‎01-06-2022 05:47

Hi @bcamacho - on the off chance did you try to Shutdown the watch from the Settings menu, wait 10 seconds then place on the charger to restart and charge it? And also restart the phone.

Author | ch, passion for improvement.

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‎01-06-2022 06:05

In response to Guy_

‎01-06-2022 06:05

Sorry, I marked you answer as the best one for error. This procedure doesn't lead to any improvements.

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‎01-06-2022 06:37

In response to bcamacho

‎01-06-2022 06:37

@bcamacho-  thanks for the feedback. The P30 needs special attention.

Probably best to contact Fitbit Support directly. They may be able to help you.

Also reachable via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

 

Post back the answer so others know what to do in this case.

Author | ch, passion for improvement.

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‎01-06-2022 09:53

In response to Guy_

‎01-06-2022 09:53

Ok, I'll post any further news here.

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