Hello @jonedgley and a warm welcome. Individual banks decide whether to participate in Fitbit Pay or not. My advice is to contact NatWest by some type of message (something with a digital trail). I contacted my bank and did get a message back saying that they weren't considering it at this time.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
Best AnswerI had the same issue, though got around it by getting a Curve debit mastercard. Curve works with fitbit pay and you can link your current cards to it, so you still pay from the same card essentially.
Hope this helps.
Best Answer