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Playing music issue on my Fitbit Versa 2

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‎07-04-2020 21:29 - last edited on ‎08-20-2020 05:17 by Fitbit Moderator

‎07-04-2020 21:29 - last edited on ‎08-20-2020 05:17 by Fitbit Moderator

Hey there, I have transferred music onto my Versa 2 and it connects with a Bluetooth device but when I play it the music will play for a few seconds then cut out for a few seconds then play again for a few seconds, on and on. Any ideas on how to fix this?

 

 

Moderator edit: updated subject for clarity

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‎08-20-2020 05:10

‎08-20-2020 05:10

Hi @Migsy54, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa 2 since the music cut out for a few seconds.

 

Please restart your Versa 2 as described in this help article. After this, check out and follow the steps listed in this help page and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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0 Votes

‎08-20-2020 05:10

‎08-20-2020 05:10

Hi @Migsy54, welcome to our Fitbit Community! I'd like to follow up and help you with your Versa 2 since the music cut out for a few seconds.

 

Please restart your Versa 2 as described in this help article. After this, check out and follow the steps listed in this help page and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes