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Posts being cut short

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‎04-04-2019 23:06

‎04-04-2019 23:06

Hi guys,

 

has as anyone else’s noticed their posts have been cut short? Not everything written is being shown.

 

Any suggestions how to resolve the issue?

 

I contacted the Fitbit team and all they suggested was to - 

  • Log out from your Fitbit account .
    • Tap on the 'Account' icon.
    • Scroll all the way down and press log out.
  • Log back in the Fitbit app.

obviously this didn’t work.

 

thanks

 

Dan.

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‎04-07-2019 10:28 - edited ‎04-07-2019 10:43

‎04-07-2019 10:28 - edited ‎04-07-2019 10:43

@Dan_H79 Welcome! Thanks for being part of our Community! 

 

I will gladly assist you with the issue you are having with your posts. and sorry for the late reply. Which phone are you using? Which OS version is it running? Could you share a screenshot of this? Is your app up to date? Try logging out from the app but now restart your phone, after this log back in.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎04-08-2019 03:22

In response to AlvaroFitbit

‎04-08-2019 03:22

Hi,

I’m using the iPhone X, iOS 12.2.

Fitbit app version 2.91.

Fitbit Versa version 33.1.30.


[image1.png]

[image2.png]

The posts are not showing everything I’ve written.

I’ve attached two posts but this is the same for all of them, they are missing the last two lines.

Many thanks

Dan
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