09-22-2019 17:47
09-22-2019 17:47
Hi, Since the last update of the fitbit app I'm having a lot of troubles with my app notifications, specifically whatsapp notifications.
All the apps are working fine except Whatspp. It just does not work.Not even setting it as the default message app, not even setting it as individual app. All the problems started with the fitbit app update 3.6.1
My phone is mi 9 with Android 9 PKQ1. 180729.001
I would appreciate some help here.
Thanks.
09-22-2019 23:54
09-22-2019 23:54
Hi @LassoCamilo I dont see that phone on the Supported Devices List which is possibly why it has stopped working. With u supported phones an update will often upset the connection between phone and tracker and unfortunately as the phone is not supported, no one is working toward getting the connection going again.
Try all the suggestions in THIS Help Article on troubleshooting notifications
Helen | Western Australia
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09-25-2019 19:05
09-25-2019 19:05
Thank you for your answer but I was expecting something more non standar answer. I know my phone is not on the list but something happened after the update. Maybe some miui user had the same problem?
09-25-2019 20:46
09-25-2019 20:46
My husband and I have stopped getting regular text message notices on our versas. We both have Samsung Galaxy s9+ with Android vs 9 and software on the versa of 32.33.1.30. we have done all basic trouble shooting like turning off Bluetooth resetting the phone and the versa, we have even deleted our device from the app and reset up the device. Nothing has changed. Please help.
09-25-2019 22:23
09-25-2019 22:23
I have the same problem on a still supported device. I've seen a lot of similar queries in the forums, would be nice if Fitbit would at least acknowledge and progress with a fix.
09-25-2019 22:33
09-25-2019 22:33
#metoo
I have tried EVERYTHING to get the WhatsApp working again!