05-08-2018 18:05
05-08-2018 18:05
Why am i not getting a option for quick response. I have a LG V20 which is a android phone.
05-08-2018 19:08
05-08-2018 19:08
Did you get the update? Only 10% of us got the update and the rest will roll out slowly in the next few weeks....I’m still waiting for mine.
05-08-2018 19:25
05-08-2018 19:25
I got the update. I have options to customize 5 quick replies, but when I get a message, there is no option to reply.
05-08-2018 22:18
05-08-2018 22:18
I just bought the watch. Im not sure if i got the update or not.
05-09-2018 05:25
05-09-2018 05:25
I have a Motorola Turbo charge and I cannot access the quick replies either. I updated my Fitbit app when I got the Versa (so that I could set it up), but still no quick replies.
05-10-2018 17:57
05-10-2018 17:57
I'm seeing the exact same thing on mine.
05-11-2018 03:01 - edited 05-11-2018 03:01
05-11-2018 03:01 - edited 05-11-2018 03:01
When you receive a text message, you have to click on it on your watch to open it fully, and from there you will have the option to reply or clear it.
05-11-2018 18:24
05-11-2018 18:24
As I have previously mentioned, when I click on the message, there is no other option but "clear"
I did notice that on Facebook messenger, the option to reply is there, but not on my SMS app (Textra)..
05-11-2018 18:37
05-11-2018 18:37
It’s not the app that matters. It’s the firmware update on your phone.
Check what version you are on under settings. About. And version. It should say 32.32.10.20.
If it doesn’t say that you won’t have quick replies. And quick replies are only for android users. You need the firmware update.
05-11-2018 19:31
05-11-2018 19:31
When was that released?
32.32.10.15 was just announced on May 3.
BTW, I have an Android.
05-12-2018 13:58
05-12-2018 13:58
I thought i saw somewhere that quick replies doesn't work with textra
05-12-2018 14:16
05-12-2018 14:16
Thank you Susie. I switched over to "Messages" - the stock Samsung texting app. I'm getting quick replies now on Messages, FB Messenger and Whatsapp.
05-12-2018 14:41 - edited 05-12-2018 14:42
05-12-2018 14:41 - edited 05-12-2018 14:42
It does work on Textra. In Textra settings, you have to go to the 'Define Notifications' section and set android in line buttons to android in line reply and mark as read.
05-12-2018 16:19
05-12-2018 16:19
Hey that worked!
Thank you 😊
05-12-2018 17:18
05-12-2018 17:18
You are most welcome 😊👌🏼.
05-12-2018 18:40
05-12-2018 18:40
I figured it out after the Fitbit chat people couldnt. If you have an Android phone, besides enabling permissions and what not, you have to enable the text messaging app to allow install of unknown apps.
I also stopped the services and cleared everything and then turned everything back on and got it working. If you need help let me know. But thjs should do it.
05-13-2018 04:07
05-13-2018 04:07
@TheBarron helloo! Can you tell me how to do the "enable the text messaging app to allow install of unknown apps" step?
I got the update and am using an android but have not been successful in getting the reply option to show up on the watch...
Thank you!
05-13-2018 18:09
05-13-2018 18:09
05-13-2018 18:11
05-13-2018 18:11
I have iphone when is it gonna be out for iphone
05-13-2018 18:14
05-13-2018 18:14
I tried to attach pics but it didnt work but ill try again here to pit screenshots.