04-24-2018 09:25 - edited 04-26-2018 09:37
04-24-2018 09:25 - edited 04-26-2018 09:37
Fitbit Update 04/25/18: We have rolled out a fix and all Fitbit Versa and Fitbit Ionic users should now be able to use their devices normally. If you continue to encounter difficulty with syncing or setup, please consult these help resources:
Fitbit Update 04/24/2018: We are working to resolve an issue affecting Fitbit Versa and Fitbit Ionic that is impacting syncing, setup and firmware updates, music transfer, the Weather app, and downloading apps/clock faces from the App Gallery. Thanks for your patience!
Answered! Go to the Best Answer.
04-25-2018 22:07
04-25-2018 22:07
We need to know how she fixed it!! Come on Fitbit!
04-25-2018 22:10
04-25-2018 22:10
Here’s a link where you can see this other user talking about her versa being fixed Fix the glitch
04-25-2018 22:17
04-25-2018 22:17
I can see yours isn’t connected from your photo .
look at the logo of the watch on your photo above the battery sign there a grey thing (it’s got a dot with lines) that should be green or blue.
Ive put a pic of mine below so you can see
04-25-2018 22:17
04-25-2018 22:17
Thanks although I don’t think a phone call is going to do anything different than talking to someone over chat. I’ve constantly been chatting with Fitbit and emailing too. I don’t really have time or the patience to talk to someone over the phone either.
04-25-2018 22:18
04-25-2018 22:18
Totally!
04-25-2018 22:18
04-25-2018 22:18
It goes back and fourth from grey to green constantly trying to connect and find my Versa it doesn’t ever stay green like it should.
04-25-2018 22:19
04-25-2018 22:19
That’s almost even more annoying
04-25-2018 22:31
04-25-2018 22:34
04-25-2018 22:34
Thank you all very much!
04-25-2018 22:36
04-25-2018 22:36
I do have the all day sync on.
04-25-2018 22:37
04-25-2018 22:37
04-25-2018 22:39
04-25-2018 22:39
04-25-2018 22:43 - edited 04-25-2018 22:43
04-25-2018 22:43 - edited 04-25-2018 22:43
Were you not having syncing issues? Just notification issues? I mean I’m having those issues too I think because of my connection/syncing issues. What else did you do besides uninstall and reinstall? Because I did that and it didn’t help.
04-25-2018 22:43
04-25-2018 22:43
It was something @pmversa was experiencing issues with and It’s an issue I’m having as I don’t get periodical syncs throughout the day. Even though I have all day syn on and my internet a Bluetooth are on #anotherannoyingfactor #great
04-25-2018 22:44
04-25-2018 22:44
Ps you only have to reply once. It shows up in the whole thread.
04-25-2018 22:46
04-25-2018 22:46
04-25-2018 22:48
04-25-2018 22:48
04-25-2018 22:48
04-25-2018 22:48
04-25-2018 22:50 - edited 04-25-2018 22:51
04-25-2018 22:50 - edited 04-25-2018 22:51
You posted this quite a few times so I already saw it, but that’s great! Were you having syncing issues too or only notification issues?
04-25-2018 22:51
04-25-2018 22:51