02-18-2020 18:16
02-18-2020 18:16
I have my notifications on for both my phone and Fitbit Versa Lite but I’m not getting text notifications. I am however getting calls. Is this a common issue?
Best Answer02-18-2020 23:48
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-18-2020 23:48
Hi @DylanLamb Yes it is a rather common issue at the moment. But the issue is likely actually your phone, not your tracker. What phone are you using? Recent phone updates have upset notifications on both iOS and Android phones.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer02-19-2020 01:51
02-19-2020 01:51
Best Answer02-19-2020 05:16
02-19-2020 05:16
I have the IPhone XR
Best Answer02-19-2020 15:43 - edited 02-19-2020 15:45
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-19-2020 15:43 - edited 02-19-2020 15:45
@DylanLamb Thanks for that information. Go to the first post in THIS thread and follow the steps and it should resolve the issue for you. Fingers crossed.
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer