Hi @nataliewhite198 set it up as a new device on an existing account, but first remove the old one. Click for directions.
Best AnswerHi odyssey thanks for replying, my other tracker will not work. I cant sync it completely battery dead! Got sent another one of the same but i need to set it up and it says set up new device and i dont want to lose everything really need help no idea what am doing thanks
Best AnswerYour history is kept on the servers, protected by your user name and password. You won't lose it. If the old tracker isn't working, the best you can do is manually log (estimate the steps) you've taken.
Best AnswerYou can log into your account on a laptop and remove your old device and set your new one up that way you wont lose anything hun as its all on your online account
Best AnswerThank you x
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