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Resting Heart Rate Graph not showing in FiBit App since using Versa2

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‎10-06-2019 11:00

‎10-06-2019 11:00

I have a ChargeHR, and it stopped working about a month ago. I decided to upgrade to the Versa2. However,  whenever I try to view the Resting Heart Rate graph in the App, it doesn't display any data from my Versa2. It is collecting other data when I scroll right, so it is syncing.  (For example, Cardio Fitness & Minutes in Heart Rates Zones both show data from my Versa2.) How can I get my resting heart rate graph back?? 

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‎10-07-2019 09:17

‎10-07-2019 09:17

@XoFaithLoveHope It's great to see that you've visited the Fitbit Community!

 

Let me help you with your missing resting heart rate data on your app. Try logging out from the app, restart your phone and log back in.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎10-07-2019 09:52

‎10-07-2019 09:52

Mine was doing this too, it took about a day and then it started showing up.

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‎08-29-2020 06:05

In response to AlvaroFitbit

‎08-29-2020 06:05

I deleted the app, restarted my phone and reinstalled the app and it still does not work. It’s a brand new versa2 so it should work. I humbly ask your assistance. 
Blessings. 
DrFatherNapier

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