Screen stuck in quick tips - Fitbit Community

Screen stuck in quick tips

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rlsim

5 0 1

I can’t see my clock face, my screen is stuck on the short cut screen.

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4 REPLIES 4

JohnnyRow

Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

21519 2691 12756

Either a quick left side button press to exit the Quick Tips, or hold in the left side to see the action the quick tip is describing.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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rlsim

5 0 1

Now the screen is blank- absolutely nothing.

Sent from my iPhone 🍀🐓

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JohnnyRow

Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

21519 2691 12756

Try a restart . Hold in left side button at least 10 seconds, or until get Fitbit logo on screen.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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rlsim

5 0 1

Nothing, just a faint glow on the screen. It doesn’t even flash on the back.

Sent from my iPhone 🍀🐓

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