help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Short battery life on Versa

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-17-2019 10:11 - last edited on ‎06-18-2019 07:34 by Fitbit Moderator

‎06-17-2019 10:11 - last edited on ‎06-18-2019 07:34 by Fitbit Moderator

I got my Versa for Christmas & it has worked beautifully unil about a month ago.  The red light on the back came on & wouldn't go off. It DRAINED the battery soooo fast. So, I reset & powered on & off several times until the red light finally went off & it has presumably  been working like it should but now the battery wont last 2 days.  I have followed all the battery saving options & changed setti gts to several configurations but nothing is working.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
2 REPLIES 2

‎06-18-2019 07:36

‎06-18-2019 07:36

@blheartmart Welcome to the Fitbit Community! I hope you're doing well!

 

Let me help you with your Versa's battery life and thank you for troubleshooting this issue. Please let our support team know about this. I have created a ticket so they can further assist you via email.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎06-19-2019 11:53

In response to AlvaroFitbit

‎06-19-2019 11:53

Thank you.  I will keep you posted.

Best Answer
0 Votes