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Sleep Time is Incorrect

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‎07-24-2019 03:28

‎07-24-2019 03:28

Both my desktop and Versa have the correct time zone selected and are showing the correct time. The desktop is showing one less hour of sleep than actual. It says I got up at 3 AM instead of 4 AM.

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‎07-24-2019 17:57

‎07-24-2019 17:57

@golfgame, welcome! It's good that the community is growing! 

 

Let me help you with your Sleep logs on your Fitbit account. Your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time. You can read more about sleep detection here.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎07-24-2019 19:43

In response to AlvaroFitbit

‎07-24-2019 19:43

Thanks for your reply but you failed to answer my question.  I asked why it
was reporting the wrong hour that I arose not the total hrs of sleep, etc.  It
simply said I got up at 3 AM when it actually was 4 AM.
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