Sleep staged

[Antonhouw]

Since i got my smartwatch i got every night the sleep stages, REM, DEEP etc, since a couple of weeks i do not see them anymore, now i see the soeeppatron like x Times awake, x Times "not quet"  x Times Both. I did not make any changes, not in the way of wearing, not in the app. How can i get the original sleep stages back ?

[SunsetRunner]

I am very frustrated. For 2 weeks now i cannot get sleep stages. It was working fine before then. I have tried several times with the online help. So useless. Tells me the same thing every time. I do all the suggestions and still nothing.  Not happy with the lack of useful support. I had the same problem with the Charge 2.  It appears there is a problem with Fitbit and they are NOT addressing this.

[Antonhouw]

I have asked the dutch fitbitt support, i got a support id number and the
message that they Will react within 7 days, i let you know their answer.

[Antonhouw]

I Saw that the heartrate was not showing anymore, in the setting it was turned off, Don not know hoe but turning it back on solved the problem. The dutch fitbitt supuport