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Sleep tracker not working

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‎03-26-2020 07:33 - last edited on ‎03-24-2025 20:03 by Fitbit Moderator

‎03-26-2020 07:33 - last edited on ‎03-24-2025 20:03 by Fitbit Moderator

I have a Versa Lite and one of the features I use regularly is the sleep tracker.  Now it looks like it will only work if I upgrade to premium!  I can’t believe features are being removed to get you to buy premium!  That’s just wrong!

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‎03-26-2020 13:16

‎03-26-2020 13:16

@Rssdd I am not sure to what you're referring. Sleep tracking works independently of Premium subscription.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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4 REPLIES 4

‎03-26-2020 13:16

‎03-26-2020 13:16

@Rssdd I am not sure to what you're referring. Sleep tracking works independently of Premium subscription.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎03-27-2020 13:48

‎03-27-2020 13:48

This is happening to me too! I used Sleep Tracker for weeks, then POOF! the Sleep Tracker tile disappeared off my HP Windows 10 app. I have no idea how to get it back. I have looked but cannot find where to re-add it. I even deleted the program off the computer and added it back but still no Sleep Tracker tile.

 

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‎03-28-2020 08:40

In response to Chip1002

‎03-28-2020 08:40

Right! Mine came back on it’s own. Before it disappeared it sometimes took two days to show up!

Sent from my iPhone
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‎08-16-2020 00:41

‎08-16-2020 00:41

My sleep tracker has stopped working also. Disappointed 

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