12-05-2023 19:15
12-05-2023 19:15
My versa 2 slide up function is no longer showing statuses. I’ve tried rebooting several times but nothing. Any suggestions?
12-05-2023 20:36
12-05-2023 20:36
Hi @100370 - this may be due to a corrupted software of the Today app (or even the Settings app too) and a factory reset and re setup is required to reinstall both of them which isn't without risk.
If you decide to go ahead, sync the watch, then use factory reset from the Settings menu and wait 5 minutes for it to complete and then do the setup in the app again.
You can always chat via the Fitbit App, Help & support section, Contact Customer support if you need to do a button factory reset.
Author | ch, passion for improvement.
12-06-2023 19:11
12-06-2023 19:11
I have the same problem as you and it started the same day as your post. Hmmmm…
12-06-2023 19:22
12-06-2023 19:22
12-06-2023 21:06
12-06-2023 21:06
@100370 - there may be a hardware fault but try the following
Turning off always on icon in quick settings
changing your clock face if you reverted to your usual clock face after the factory reset.
a watch restart and sync with the Fitbit App
Rerun the setup and replace
or another factory reset and rerun the setup and replace.
Author | ch, passion for improvement.
12-06-2023 21:07
12-06-2023 21:07
Hi @PlannedObsolete - see previous suggestions in this topic.
Author | ch, passion for improvement.