Spotify Fitbit keeps logging me out

[eardsa]

Hi

I have a Fitbit versa 2 and a Google pixel 3xl. I have connected Spotify to my phone with my Fitbit and it all works fine but the Fitbit app logs me out of Spotify after a couple of hours. And  I have to keep logging in Everytime. Why does this happen? Does the Fitbit app not refresh the auth token with Spotify please help.

[Cherriot]

Same thing happens to me and it is very frustrating.  I have to log back in multiple times a day.  And the login screen for Spotify is terrible.  I have to tap it about 10 times before I can login!  If Fitbit is going to allow third party user apps, then make sure everything works. 

[TheNameIsYoMama]

Every word he said.

[AnnikaClark]

Same thing is happening to me. I get logged out basically every 20 mins... ☹️

[Loopylou89]

I have the versa and I'm having the same problem. It's very frustrating. Just hope fitbit sort it out.

[ZirBezmondSativ]

Same thing here, Pixel 3 w/Versa 2 will log me out if I don't use Spotify for about 20 minutes or so. I'm a bit sad about this, as it was honestly the number 1 reason I bought this device. I've since really come to enjoy the health tracking features, and very much want to keep the device, but if the main reason I bought it is this broken, I'm not sure it's worth it. I have just taken to using my phone for Spotify, as using my Versa 2 will usually take 5x the time, and I'll have to pull out my phone anyway to sync, reconnect Bluetooth, reboot the watch etc. 

[Sam2626]

Happens to me too! Need a fix for this asap

[PretzelVMC]

Same problem. Frustrated as I use it when I am on the Harley

A

fixes yet?

[Zyanof]

Same thing happens to me  Fitbit switches my spotify to the free version and tells me I must have a premium acct, which I do. I then have to relog in with my spotify premium info. 

[SunsetRunner]

Identical issue. Really makes the versa more of a hassle than a convenience.

[Lokiev]

Yeah, this is happening to me too. I had hoped it would work seamlessly, but no..

[ErinElizabeth]

I have a Samsung s9 and I have to login to spotify everytime before I can connect from my watch. This is very annoying, like an extra step every time

[quickstang79]

Same here. Have a Versa 2, and a premium account. I'll go to Spotify on the watch and nothing works. I then have to go in to the app on the phone, log out & log back in. Then it works.

This crap really gets annoying & really needs fixed ASAP.

[tinwingspan]

Galaxy S8, and exactly the same issues for me

[farfallegenie]

Galaxy S9+ with a Versa 2 same issue. I have to use my phone to go to Apps, Spotify,  where I'm told I have Spotify Free (I don't; I have premium and have previously logged in). To be able to use Spotify again I have to then log out, click log in, and agree to terms. Then my Fitbit once again recognizes my Spotify Premium status and I can use it again (for now).

[Dogzillaa]

I'm facing the same issue. It's really annoying as I have to go back to app each time and login to my spotify account.
My device: Versa 2

Phone: Oneplus 6T

[anson1331]

Everything they all said is true. Please fix. Connected to OnePlus 6T

[exacrom]

Hope this gets fixed soon, it's super annoying.

I have Versa and a Samsung Galaxy s10.

[quickstang79]

Annoying is an understatement. I screwed around with this app & synching
earlier in the week for nearly 5min. Force closed the Fitbit app, re-logged
in Spotify, etc etc
I FINALLY got it to work by restarting the watch. It's got serious issues
on more than one level and not just the log in issue. I was logged in at
one point and no matter what I did, it wouldn't work with my Versa 2. I
also partially blame Fitbit and their crappy firmware and synch issues.

[quickstang79]

Annoying is an understatement. I screwed around with this app & synching earlier in the week for nearly 5min. Force closed the Fitbit app, re-logged in Spotify, etc etc

I FINALLY got it to work by restarting the watch. It's got serious issues on more than one level and not just the log in issue. I was logged in at one point and no matter what I did, it wouldn't work with my Versa 2. I also partially blame Fitbit and their crappy firmware and synch issues.