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Steps not synching for challenges

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‎09-10-2019 16:39

‎09-10-2019 16:39

My steps are not synching for the challenges. They synch properly to the dashboard but in the challenges it says I have taken zero steps. 

 

The app is updated with the latest update. I have signed out and back in, closed and re-opened the app but still not synching right. 

 

I have synched my steps, walked around an additional 1,000 steps, but in the challenge still says zero...

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‎09-10-2019 16:51

‎09-10-2019 16:51

Hi, see this link: https://community.fitbit.com/t5/Versa-Smartwatches/Syncing-problem-since-the-new-Fitbit-app-update/m.... Maybe it's helpful for you or explains your problem.

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‎09-10-2019 16:51

‎09-10-2019 16:51

Hi, see this link: https://community.fitbit.com/t5/Versa-Smartwatches/Syncing-problem-since-the-new-Fitbit-app-update/m.... Maybe it's helpful for you or explains your problem.

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