01-09-2021 16:25 - edited 01-18-2021 17:57
01-09-2021 16:25 - edited 01-18-2021 17:57
Worked like a charm for 24 hrs. then lost sleep info on first half of last night and was not able to sync. this morning. I disconnected from Bluetooth and then Fitbit. I then re installed both and it worked fine today. Tonight it didn't sync again and I repeated the disconnect/connect. My exercise results on my smart phone have now disappeared in the process. I repeated the disconnect/connect several times and still can't get those exercise results. The rest of the displays on my phone seem to work-heart, steps etc.I just checked my phone and it is updated. I have read some forum replies about not syncing but haven't found a solution yet.
Update: There were several upgrades from Fitbit and the watch has worked since then. The phone displays are all now working too. 😎
Moderator Edit: Clarified subject
01-10-2021 01:27
01-10-2021 01:27
Hi,
Procedures vary depending on the phones which need to be on the compatible phone list
Also consult the Sync setup and troubleshooting this may help.
Author | ch, passion for improvement.
01-12-2021 15:20
01-12-2021 15:20
Moto g7 is compatible. I repeatedly did sync set up and troubleshooting.
When I use the desk top computer the results of my exercise are there. Not on the smart phone though.
01-13-2021 01:08
01-13-2021 01:08
Lascia stare. Il mio versa2 non sincronizza da un mese. Ho contattato il supporto 10 volte e le risposte sono sempre le stesse. Il mio telefono non sarebbe perfettamente compatibile. Ma se fino a un mese fa lo era. Come è possibile che ora non lo è più?
01-13-2021 04:08
01-13-2021 04:08
Perhaps you could tell me the name of the phone which in your experience is compatible with all Fitbit features.
01-13-2021 04:27
01-13-2021 04:27
Il mio è un telefono huawei P20. Fino al 15 dicembre 2020 funzionava tutto. Notifiche whatsapp, mail, chiamate, poi piu niente. Ora non sincronizza da 2 giorni