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Syncing issues with workweek hustle or any trail

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‎07-17-2019 13:41

‎07-17-2019 13:41

since the latest update my versa is having trouble syncing. on my work week hustle and trails it last updated 5 hrs ago. and it is more with the people in my group like 12 or 14 hours. we are a mixed grouo from different countries 4 south african and 2 from the uk, please help its very frustrating

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‎07-23-2019 15:24 - last edited on ‎03-13-2025 07:27 by Fitbit Moderator

‎07-23-2019 15:24 - last edited on ‎03-13-2025 07:27 by Fitbit Moderator

@berlindaleigh, welcome to the Fitbit Community! It's great to have you here! Sorry for the delay in my reply.

Let me help you with your challenges. If your device isn't syncing you can follow these instructions to help solve the issue. Regarding the challenges, the different time zones will affect the data as the time zone from the creator is used. You can read more about challenges here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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