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Syncing problem

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‎07-13-2019 20:32

‎07-13-2019 20:32

My Fitbit versa light is not connecting to my oppo reno what can I do

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‎07-14-2019 11:37 - last edited on ‎01-23-2025 10:05 by Fitbit Moderator

‎07-14-2019 11:37 - last edited on ‎01-23-2025 10:05 by Fitbit Moderator

@Vikas4205, welcome to the Fitbit Community! It's great to have you here!

Let me help you with your Versa lite not syncing. 

Your phone doesn't show as compatible but that doesn’t mean it won’t work it just means that it hasn’t been tested by our team. You can try the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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