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Text notifications not coming through to Versa

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‎09-30-2019 11:39 - last edited on ‎10-01-2019 08:31 by Fitbit Moderator

‎09-30-2019 11:39 - last edited on ‎10-01-2019 08:31 by Fitbit Moderator

Hopefully someone can help. I'm receiving all other notifications to my Fitbit except text messages. I feel like I've tried everything! Help!

 

 

Moderator edit: added label and remove caps

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‎10-01-2019 08:30 - last edited on ‎03-07-2025 07:30 by Fitbit Moderator

‎10-01-2019 08:30 - last edited on ‎03-07-2025 07:30 by Fitbit Moderator

@Jlidjack Welcome! It's great to see you around! 

Let me help you with your text notifications on your Versa. Which phone are you using? Is it compatible? You can try the following:

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

I also moved your post to the correct board.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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