Unresponsive, Dead Fitbit Versa

[mirunatoanchina]

Hello!

I updated my Fitbit Versa to the latest version yesterday. 

I didn't check the watch for a couple of hours afterward, but when I did, it was shut down. I tried turning it on, restarting it, rebooting it by holding all 3 buttons for more than 1-2 minutes and nothing happens.

I left it to charge overnight (although the battery was around 60% at that time).

Has this ever happened to you? What can I do?

Thanks.

[parisiaint]

Hey there - my Versa is in a similar state. After the firmware update on Monday, which took almost 2 hours, my Versa stopped syncing and began to show the wrong time. When I restarted it, the sync began working for an hour or two. Then it stopped again. I restarted the device, my phone, everything. Finally I've reset to factory settings and now the update keeps failing and my Versa is useless... 

[mirunatoanchina]

I'm sorry to hear that.. my update went well but it stopped all of a sudden a couple of hours later and now it does not react to anything I try to do 

[parisiaint]

Have you tried connecting it to a computer? I'm not sure if it will work, but I tried the Fitbit app on my laptop and it might work for you.