help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 - Button Jammed

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-12-2021 08:18

‎06-12-2021 08:18

Has anyone else’s Versa 2 button get jammed? My phone is just over the 1 year warranty by a few days. I took a break from wear my watch as it causes my wrist to peel and when I went to use it again today I noticed the button is jammed and will not work. Definitely disappointed as my last Fitbit had issues just after the 1 year warranty expired. 😒

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-13-2021 05:19

‎06-13-2021 05:19

Seems like this is quite a common issue. following the recent updates, as it was working fine before.

Its more likely to be a software issue but you can try cleaning around the button in case it is actually stuck.

Its probably best to inform Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

Best Answer
0 Votes