help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2: Can't get the SpO2 clock to install

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-25-2020 17:16 - last edited on ‎11-27-2020 10:49 by Fitbit Moderator

‎11-25-2020 17:16 - last edited on ‎11-27-2020 10:49 by Fitbit Moderator

When I click on the Sp 02 clock that I want to install, it won't do anything and I get a message that says,

To install this clock, make sure the Fitbit app on your phone and your Fitbit device have the latest update.  I have checked both of them and the it says that both are up to date to the latest version.  Why can't I get this to work?

 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
20 REPLIES 20

‎11-24-2021 20:34

In response to RicardoFitbit

‎11-24-2021 20:34

This worked for me.

Running thru these steps is like restarting windows without knowing the root cause.

Best Answer
0 Votes