02-28-2024 01:38
02-28-2024 01:38
My Versa 2 won't track my heart rate or sleep. I've tried all the troubleshooting methods, even a factory reset and it's still not working.
Please advise on what to do next.
02-28-2024 06:39
02-28-2024 06:39
I experienced the same issues beginning on Sunday. I tried the same fixes and nothing changed
02-28-2024 15:30
02-28-2024 15:30
This has happened to mine been like this for a few weeks now can't seem to get it sorted. So frustrating!
02-28-2024 23:59
02-28-2024 23:59
Same problem with a Sense, apparently the same sensors. Cleaned several times, restarted 4-6 times as Fitbit Support suggested - no lights at all on the back, all other functions are fine. Have had several Fitbit’s for many many years & been happy, this time almost certainly going Apple Watch unless any other feedback on fixing, or better alternatives than Apple for HR recording…
03-01-2024 07:38
03-01-2024 07:38
The same thing happened to me two days ago and it's so frustrating - restarted it and cleaned it but still don't see the sensor...can't record my sleep or work outs but everything else works..not sure how to fix it