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Versa 2 HR

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‎09-17-2020 08:51

‎09-17-2020 08:51

My Fitbit versa 2 says out of range constantly on the heart rate.  I cant get active minutes no matter what I do.  How do I fix this? 

Screenshot_20200917-104331.png

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3 REPLIES 3

‎09-17-2020 10:48

‎09-17-2020 10:48

Hi @Estahl 

I found a thread HERE that explains the out of range and tips to edit/remain it. 

Hope that helps you. 

Marci | Bellevue, WA
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‎09-17-2020 11:56

‎09-17-2020 11:56

I had the same problem with the latest firmware update.  This thread actually has the best way to go about fixing this which worked for me:

https://community.fitbit.com/t5/Other-Versa-Smartwatches/Heart-rate-zone/td-p/4460869

Versa 2 / iPhone 8
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‎09-17-2020 12:03

In response to MarciM

‎09-17-2020 12:03

"Out of Range" - really? If it was over your Max HR, maybe.

 

Another case (of too many to easily count) where FitBit is inconsistent - on my Versa 2 exercise applet and in the iOS app, below zone is called exactly that "Below Zone" though sometimes "Below Zones" - another inconsistency.

RETIRED Enterprise Computing / "IT Guy" - Southern California - Marine Staff Sergeant 1970-78
Apple Watch 6 - iPhone 8 (iOS 16.7.8) - FitBit app 4.20 - MacBook Air (macOS Catalina)
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