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Versa 2 No active minutes

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‎03-11-2020 15:09

‎03-11-2020 15:09

I am very disappointed in the Versa 2.  I had a Versa 1 that did active minutes well.  Since purchasing the Versa 2 I very rarely get active minutes and even BPM are off.  Why did they put out a new model that doesn't work.  I am ready to return it to Costco. 

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‎03-20-2020 21:12

‎03-20-2020 21:12

@mjblaze If there's an issue reading HR then active minutes will be off too. Could you please explain what the problem with HR is? In the meantime, please open the Settings app on your Versa, scroll down to Heartrate and toggle it OFF and ON several times, then reboot the tracker.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎03-20-2020 21:12

‎03-20-2020 21:12

@mjblaze If there's an issue reading HR then active minutes will be off too. Could you please explain what the problem with HR is? In the meantime, please open the Settings app on your Versa, scroll down to Heartrate and toggle it OFF and ON several times, then reboot the tracker.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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