Versa 2 Not Receiving Notifications

[RW94]

My Versa 2 was receiving text notifications for about half a day (the day I set it up). Now no longer does. 
I’ve  tried all the recommended fixes on the FitBit page but they do not work. 
Seems like a software update is needed to fix the problem as soon as possible. 

My Versa is having same issue, so I thought the  Versa 2 would take care of it since it’s a newer model but not the case - looks like I will be returning that one. 

Any suggestions?

I’d rather not switch to an Apple Watch but if the notifications won’t work on the Versa that may be the next step.

[Convertible930]

We’re you using an iPhone ?
--
Kelly C. Spence ~ Realtor
Berkshire Hathaway
3377 Ocean Drive 32963
772-453-9424

Sent from my iPhone

[kslov17]

No, I have a Samsung Galaxy Note 10+

[loryder]

I have the Galaxy Note 10+ as well.  I went to the app store and downloaded Google Messages, changed all the defaults and so far, so good.  Thanks so much.  I'm not sure I would have ever thought of that.

[kslov17]

Awesome! I saw somewhere that someone else had posted that so that's what I've been using. I think I actually might even like it better than the original messages. Glad it worked for you!

[CJSmiles]

It works. YEAH I also like it better than the regular message app. Now do u have the fitbit app. On all the time or logout. I have it on but I notice my phone battery runs out quick. Sent via the Samsung Galaxy Note10, an AT&T 5G Evolution capable smartphone

[loryder]

Do you mean always connected? I do have that selected in the app but if
you look at your bluetooth devices list, I think you will see that it is
only paired, not connected. I have always suspected this is a large part
of the problem with not consistently receiving notifications. My husband's
Galaxy watch shows under bluetooth devices as connected all the time.

[CJSmiles]

On the actual Fitbit app do u log out or always connected?Sent via the Samsung Galaxy Note10, an AT&T 5G Evolution capable smartphone

[Convertible930]

*I leave the app always on .*

[Alicia82600]

I have this issue too and I did live chat for almost an hour and the issues were never resolved.  All they said was thanks for letting us know and it’s an ongoing issue and to make a comment here so I will be notified if something changes 

[Convertible930]

You spoke to Fitbit ? Can you post the phone number please .
This thing is going back if I can’t get music to download . That was one of
the main reasons I bought it .

I’ve been trying for a month now and no luck .
--
Kelly C. Spence ~ Realtor
Berkshire Hathaway
3377 Ocean Drive 32963
772-453-9424

Sent from my iPhone

[Alicia82600]

I did live chat but if you go to the website it should list the contact For the help line

[Convertible930]

Thank you ! It’s distressing they can’t get this fixed.
--
Kelly C. Spence ~ Realtor
Berkshire Hathaway
3377 Ocean Drive 32963
772-453-9424

Sent from my iPhone

[CJSmiles]

Oh I got it fix Sent via the Samsung Galaxy Note10, an AT&T 5G Evolution capable smartphone

[Nocountryforold]

Try everything to get notifications and even I get it but the next day will have to do it again. It's a very dumb smart watch. My wife iWatch never had any problem in 2 years. Smartwatch for Android has a long way to catch up with Apple.

found the solution in side fitbit community. go to setting- apps notifications-fitbit app, give every single fitbit notifications a permission even you dont want some and then restart phone. so far so good for 4 days. 

[Phyllis4564]

I have tried everything and still no text message. I am receiving phone calls no text messages. I have a IPhone 8 Plus

[loryder]

Try changing your text messaging app. It worked for others and it has
worked for me.

[ABECB]

I  have an iPhone.  I need instructions for the notification fix for an Android phone.

[loryder]

For a couple of us, going to the app store and switching to google text
fixed the problem. Text messages were the only notifications I wasn't
receiving.

[Nocountryforold]

go to phone setting-apps and notifications-fitbit app. give all permissions to fitbit app notifications and re start your phone. it fixed my notifications problem. 

[Mbootsy1]

Mine does give me any notifications. I have to sync it every day as well. Feel like I wasted $200 in this. I won’t be buying another Fitbit product.