08-07-2020
22:35
- last edited on
08-11-2020
14:04
by
MarreFitbit
08-07-2020
22:35
- last edited on
08-11-2020
14:04
by
MarreFitbit
Fitbit Versa 2 having battery :battery: problem sustained only 1 and 1/2 Day
Moderator Edit: Clarified subject
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there @Amolghulepatil, welcome to the Community Forums. Thanks for letting me know that the battery on your Versa 2 is not lasting as expected.
If you haven't done so yet, I'd recommend taking a look at this article: Can I extend my Fitbit device's battery life?
If your watch's battery keeps draining drastically in the next couple of days, let me know and I will be glad to continue assisting you.
I'm looking forward to your response, keep me posted.
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Best AnswerI just bought my versa 2, have about a month and the battery is already draining after a day use drops from 100% to 30%...Have my settings off or at dim...
Best AnswerHi @MarreFitbit ,
The Alta HR also has battery issues. For that reason we are now looking at the Versa 2. However, if it turns out that this Fitbit device also has a battery EOL problem, which Fitbit do you advise us?
Regards, RC_06
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Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi there @Patriots-12 and @grace-pa, welcome on board. Thanks for the details provided in your post and for taking the time to follow the steps I provided in my first post.
At this moment, I’ve reached the limits of what I can do for you here on the public community forums, so I've contacted our Support Team on your behalf to look into this issue further and provide you with some options. Please keep an eye on your email inbox for further instructions. Note that due to recent events affecting our operations, support options are limited and wait times are longer than usual.
Hello @Cybdiver, thanks for trying to help!
Hi @RC_06, welcome to the Community Forums. Thanks for your question. We recommend checking out our comparison page at https://www.fitbit.com/compare, where you can see at a glance the features that each tracker provides.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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