Versa 2 battery is draining quickly and firmware doesn't update

[Angelbabe1uk]

My fitbit versa2 completly crashed last week became red hot to hot to wear

I tried a factory reset it failed to remove everything

I left it off over night it cooled down 

I reinstalled stuff it came up with some error to fast to see properly

Now theres an update to tracker that wont install on either wifi or bluetooth it fails on both 

My battery wont charge to 100% it stops at 98% and discharges quickly in under 20 hours so doesnt last even a whole day since it crashed

I only got origional watch for xmas 2020 i had to have it replaced april 2021 for same fault not april 2022 the fault has damaged this watch too so need a 2nd replacement ? 

Moderator edit: updated subject for clarity

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @Angelbabe1uk.

I'm sorry to hear about the difficulties you experienced with your Fitbit Versa 2. Thank you for trying to get them resolved before contacting us.

I noticed that you've been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

Have a nice day.

[Angelbabe1uk]

Hiya 

I got a replacement fitbit2 but its not allowing me to change weather from f° to c° 

Ppl say its in apps but there is no apps on my fitbit app 

Any ideas on how to change it please? 

Ive changed it loads of times in the fitbit app itself but it wont change on my watch and i dont understand the f° only the c° as my phones set to that 

Hope you can help? 

Best wishes 

Tina 

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @Angelbabe1uk.

I'm glad to hear that you've received a replacement Fitbit Versa 2.

To change the weather from F° to C°, please follow the next instructions:

To change the units used for the temperature in the Weather app:

1. In the Fitbit app, tap the Today tab  your profile picture > your device image > Gallery > Weather. You might need to swipe up to find the app.
2. Tap Settings.
3. In the Temperature Unit section, tap Units and choose the unit you want to use.

Have a nice day.

[SunsetRunner]

I have to now charge my versa 2 twice all of a sudden.  Also the update won't update through wifi  or Bluetooth.