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Versa 2 display won't respond

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‎10-22-2022 05:32 - last edited on ‎10-24-2022 13:15 by Fitbit Moderator

‎10-22-2022 05:32 - last edited on ‎10-24-2022 13:15 by Fitbit Moderator

My versa 2 is fully charged and will not work when I push the buttons

 

 

Moderator Edit: Clarified subject

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‎10-22-2022 07:48

‎10-22-2022 07:48

A Versa 2 only has 1 button. Are you sure its a Versa 2?

 

Try holding in the button for 20 to 30 seconds. It should reboot while you are holding it and when it gets to the Fitbit logo, let go of the button. 

 

Does your phone show connected to the watch? If so try changing the watch face.

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‎10-24-2022 13:17 - edited ‎08-04-2023 04:28

In response to SunsetRunner

‎10-24-2022 13:17 - edited ‎08-04-2023 04:28

Hello there, @Chrisgo1. Thanks for stopping by in the Community Forums and sharing the details about the issue with your Versa 2. @SunsetRunner Thanks for your help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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