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Versa 2 got broken

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‎03-30-2021 09:57 - last edited on ‎03-30-2021 16:08 by Fitbit Moderator

‎03-30-2021 09:57 - last edited on ‎03-30-2021 16:08 by Fitbit Moderator

My versa 2 has broken in two. As in the top has disconnected from the bottom. Please can someone advise what to do?

 

 

Moderator edit: updated subject for clarity

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‎03-30-2021 15:53

‎03-30-2021 15:53

Hi @Connorhayes 

Welcome to the forum. I'm sorry to hear you are having an issue with your Versa 2. I'm not sure I completely understand how your Versa 2 broke. Did the screen come off the body? How long have you owned your Versa 2? 

Marci | Bellevue, WA
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‎03-30-2021 16:07

In response to MarciM

‎03-30-2021 16:07

Hi @Connorhayes Welcome to our Fitbit Community. Since you mentioned that the top of your Versa 2 disconnected from the bottom, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

 

Thank you for your help @MarciM.

 

See you guys around.

JuanJo | Community Moderator

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