help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 is not tracking my sleep times accurately

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-26-2023 16:56 - last edited on ‎10-27-2023 03:21 by Fitbit Moderator

‎10-26-2023 16:56 - last edited on ‎10-27-2023 03:21 by Fitbit Moderator

370357601_1017718266168494_1082846854319090195_n.jpg

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎10-27-2023 03:27

In response to Guy_

‎10-27-2023 03:27

Hi there, @TSResch. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the inconvenience with your sleep data and taking the time to attach the image. I'll be glad to help you!

As @Guy_ has pointed out, your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min.

To learn more about your time asleep in sleep stages, see What should I know about Fitbit sleep stages?

Edit or delete sleep logs in the Fitbit app. For instructions, see How do I add, edit, or delete Fitbit data and activities?

I'd also recommend syncing your Versa 2 to the app after waking up. This will help to make sure that all your data is sync properly. 

Hope this clarifies what's happening! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎10-26-2023 17:39

‎10-26-2023 17:39

Hi @TSResch - if you click a particular night the sleep time doesn't include wake time (in red) during the period.

Author | ch, passion for improvement.

Best Answer

‎10-27-2023 03:27

In response to Guy_

‎10-27-2023 03:27

Hi there, @TSResch. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the inconvenience with your sleep data and taking the time to attach the image. I'll be glad to help you!

As @Guy_ has pointed out, your time asleep is calculated by subtracting your time spent awake and restless from your overall tracked sleep time. For example, if you slept 8 hours but woke up 2 times for 15 minutes each, your time asleep would be 7 hr 30 min.

To learn more about your time asleep in sleep stages, see What should I know about Fitbit sleep stages?

Edit or delete sleep logs in the Fitbit app. For instructions, see How do I add, edit, or delete Fitbit data and activities?

I'd also recommend syncing your Versa 2 to the app after waking up. This will help to make sure that all your data is sync properly. 

Hope this clarifies what's happening! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes