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Versa 2 missing sleep record

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I just need a bit of advice. I have recently started using the Versa 2.  I had no problems for a couple of weeks but had to do a factory reset.  After it reset the option to track my sleep was missing. I tried again with factory reset after searching online and it's still missing. Originally I could choose 5 options to track, now there are only three.  I have tried updates and several syncing, but still nothing.

Do I have to leave it a while before the other options come back after a factory reset?

Any help appreciated thanks.

 

Moderator Edit: Clarified subject.

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Hello @Sonofdel52 and welcome to the Community.  A Versa 2 tracks sleep automatically.  Just wear it to sleep.

Can you please give more details about where you are seeing these options to track?  Are you seeing these options on your Versa 2 or your Fitbit app?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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3 REPLIES 3

Hello @Sonofdel52 and welcome to the Community.  A Versa 2 tracks sleep automatically.  Just wear it to sleep.

Can you please give more details about where you are seeing these options to track?  Are you seeing these options on your Versa 2 or your Fitbit app?

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
Hi there. They were on my watch. When I scrolled up on the main watch
interface there was 5 categories I could choose to monitor. Now there are
just three. It seems to have sorted itself. As soon as I posted for help,
it started working 🤣🤣🤣🤣
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Welcome  to the Fitbit Community, @Sonofdel52. I'm glad to hear that your Sleep record query sorted itself after posting for help.

Thanks for your help, @LZeeW.

If you have time, check out our Health & Wellness board where you can make new friends, create your own topics and find tips, as well as encouragement from other members. Happy stepping!

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