03-13-2025
10:56
- last edited on
03-13-2025
14:35
by
AndreaFitbit
03-13-2025
10:56
- last edited on
03-13-2025
14:35
by
AndreaFitbit
I just need a bit of advice. I have recently started using the Versa 2. I had no problems for a couple of weeks but had to do a factory reset. After it reset the option to track my sleep was missing. I tried again with factory reset after searching online and it's still missing. Originally I could choose 5 options to track, now there are only three. I have tried updates and several syncing, but still nothing.
Do I have to leave it a while before the other options come back after a factory reset?
Any help appreciated thanks.
Moderator Edit: Clarified subject.
Answered! Go to the Best Answer.
03-13-2025 13:04
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-13-2025 13:04
Hello @Sonofdel52 and welcome to the Community. A Versa 2 tracks sleep automatically. Just wear it to sleep.
Can you please give more details about where you are seeing these options to track? Are you seeing these options on your Versa 2 or your Fitbit app?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-13-2025 13:04
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
03-13-2025 13:04
Hello @Sonofdel52 and welcome to the Community. A Versa 2 tracks sleep automatically. Just wear it to sleep.
Can you please give more details about where you are seeing these options to track? Are you seeing these options on your Versa 2 or your Fitbit app?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
03-13-2025 13:21
03-13-2025 13:21
03-13-2025 14:41
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-13-2025 14:41
Welcome to the Fitbit Community, @Sonofdel52. I'm glad to hear that your Sleep record query sorted itself after posting for help.
Thanks for your help, @LZeeW.
If you have time, check out our Health & Wellness board where you can make new friends, create your own topics and find tips, as well as encouragement from other members. Happy stepping!
Best Answer