02-29-2020 10:35
02-29-2020 10:35
I haven’t been getting texts and now when I log exercise I get null results for steps and calories. Software is updated on both devices. iPhone 7 iOS 13.3.1 Fitbit Versa 2 70.7.21
I’ve unpaired and re-paired, restarted both devices.
02-29-2020 16:00
02-29-2020 16:00
Hi @Erinforrest
For texts, go to the first post in THIS Threat by KateFitbit and do what it tells you. That should resolve the issue.
For the step and calorie issue try uninstalling your Fitbit app on the phone and then reinstall and log back in. Hopefully that will fix it (it fixed my similar problem)
Helen | Western Australia
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
03-01-2020 18:32
03-01-2020 18:32
It worked on the ones I had already logged (retroactively), but when I logged a new one tonight I got the error again. 😕