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Versa 2 not charging properly

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‎10-21-2022 04:01 - last edited on ‎10-31-2022 06:09 by Moderator Alum

‎10-21-2022 04:01 - last edited on ‎10-31-2022 06:09 by Moderator Alum

Versa 2 not charging.

also in the days before this : was on customer service chat for couple hours trying to get it to restart. Having trouble with face going dark often and not coming back on with taps. 
suggested to change clock face which I did. 
it didn’t work at first, but later that day randomly came back on for a while. 
last night placed on charge and it is not charged after full night plugged in. 
so aggravating as I am see lots of people are having same issues since the update . And I am realizing that this is when mine started having problems as well….

 

Moderator Edit: Clarified subject

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‎10-31-2022 06:09

‎10-31-2022 06:09

Hi there @chrchamp. Welcome to Community Forums.

 

I understand how you feel about this situation. I'd recommend you check these articles, Can I extend my Fitbit's battery life? and Why isn't my Fitbit device's battery charging?.

 

Or if the issue persists, please contact Support Team.

 

Hope this helps.

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