Versa 2 not charging

[84rosedee]

I used my fit bit last week no problems with anything 

it’s completely flat 

I decided to use it again this week and put it on charge and nothing is happening 

no light saying it’s charging left it for a few hours in charge and still nothing 

any ideas 

[BraulioFitbit · Accepted solution]

Welcome to the Community, @84rosedee.

Thanks for the details provided about the charging difficulty. I recommend you to check this help article and try the troubleshooting steps listed there to charge your Versa 2.

Hope this helps.

[84rosedee]

Thank you so much I restarted it by holding the side button down for 10s and it’s turned on and charging thank you