01-21-2024 12:52 - last edited on 01-22-2024 05:08 by CrisVillaFitbit
01-21-2024 12:52 - last edited on 01-22-2024 05:08 by CrisVillaFitbit
Hi. I’ve been waiting over a month for Fitbit Support to tell me they have fixed the issue with my Versa 2 not tracking my runs with a map.
Their response has simply been that they are aware of the issue.
I assume other Versa 2 users are having the same issue - are you?
Mine used to work fine and have tried resetting etc etc
Katrina
Moderator edit: edited title to clarity.
01-22-2024 05:09
01-22-2024 05:09
Welcome to the community, it is nice to see you here posting, @KatrinaCF!
Thanks for letting me know about this situation regarding the map showing after a run on your Versa 2.
I was able to confirm you contacted support via chat, if you have any other questions or concerns, my best recommendation would be to contact them.
01-28-2024 06:59
01-28-2024 06:59
01-29-2024 02:58
01-29-2024 02:58
I'm having the same problem mine won't connect to GPS