10-17-2021
09:15
- last edited on
10-17-2021
11:55
by
CindyMFitbit
10-17-2021
09:15
- last edited on
10-17-2021
11:55
by
CindyMFitbit
for about 4 days, my Versa 2 won't sync with my phone. my device and my phone show different informations. should I do a reset? would that cause me to lose data?if yes to the reset, how do I do that?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
06-07-2022 12:22 - edited 06-07-2022 14:31
06-07-2022 12:22 - edited 06-07-2022 14:31
It didn't work for me 😒
09-15-2022 13:06
09-15-2022 13:06
I've actually been trying this all morning with my Versa 2. Got it to sync once but it still won't update. It's stuck on searching for device again. And it's been acting up like this a lot lately. Not syncing, etc...
09-15-2022 20:47
09-15-2022 20:47
09-15-2022 23:00
09-15-2022 23:00
09-16-2022 13:10
09-16-2022 13:10
09-16-2022 13:12
09-16-2022 13:12
09-16-2022 15:06
09-16-2022 15:06
09-20-2022 17:58
09-20-2022 17:58
09-21-2022 15:31
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09-23-2022 15:07
09-23-2022 15:07
10-04-2022
10:33
- last edited on
03-31-2024
10:09
by
MarreFitbit
10-04-2022
10:33
- last edited on
03-31-2024
10:09
by
MarreFitbit
Thank you for sharing your experience and troubleshooting.
If your Versa 2 is having syncing issues, please follow the troubleshooting steps here Why won't my Fitbit device sync?
10-09-2022 02:42
10-09-2022 02:42
I have to to this nearly every day. It's so incredbly frustrating!
12-27-2022 16:21
12-27-2022 16:21
How many times per day or week should one have to restart Versa 2; Android phone; delete app; add app; turn bluetooth on/off for it to be functioning normally? For MONTHS if I restarted my fitibit it would synch, but I had to do that a couple of times per day. I have done all of the trouble shooting and within minutes, phone and Versa 2 are not synching. Do you recommend dropping Fitbit entirely? I have been loyal, but the last few months have been ridiculous. When I am exercising, it will stop synching after 400 to 700 steps.