Versa 2 pandora app issues

[Kphillie]

Trying to remove stations and unable to remove. States "uh oh. Cannot connect to server.try again later." I have tried removing pandora app and reinstalling. Reset to factory default and those stations are still there when app reinstalled! Ugh. And I have confirmed wi fi connection working in fit bit app. About to return this watch. Very disappointed. 

[SilviaFitbit]

@Kphillie Welcome to the Community. Sorry for the delayed reply. 

Thanks for the details mentioned and the troubleshooting tried. Sorry to hear that you're experiencing this. 

I would like you to confirm you're doing this procedure to remove songs from your watch: 

1. In the Fitbit app, tap the Today tab   > your profile picture > your device image.
2. Tap Media > Pandora.
3. Under Selected Stations, find the option to delete a station or add a station from the list. 
4. Plug your watch into the charger. Stations download automatically when the watch is charging and in range of your Wi-Fi network, or tap Force Sync Now in the Fitbit app to add the stations to your watch. 

Keep in mind that Thumbprint Radio is downloaded to your watch automatically and can’t be removed without unlinking your Pandora account from your Fitbit watch, which will delete all Pandora stations from your watch.

Could you let me know if you're receiving this error in Pandora or in Fitbit? If you have a screenshot, please attach it to your next reply.

Keep me posted. I'll be around if you have any additional questions. 

[Superstarr01]

I have the same issue. I've tried unlinking, restarting, etc and still can't remove stations. And now I've taken a screenshot but can't post it because the options stated in the link about how to post a screenshot aren't there. Super frustrating.

[SilviaFitbit]

@Superstarr01 Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

Sorry to hear that you're experiencing this. Keep in mind that Thumbprint Radio is downloaded to your watch automatically and can’t be removed without unlinking your Pandora account from your Fitbit watch, which will delete all Pandora stations from your watch.

Please confirm you're doing this procedure to remove your playlist on your watch. 

As a side note, make sure you're following these tips to add an image to your post. 

I'll be around if you have any additional questions.