Versa 2 rejecting pairing

[ToMAto407]

My versa 2 has off and on refused to sync with my Galaxy s7. Today after turning the bluetooth on my phone off then back on didn't help, I followed the next suggestion of unpairing it. Took a lot of effort to get my phone to find it again, but now it just says the Versa 2 is rejecting pairing. Oddly, the app (on the phone) continues to show the correct info from the fitbit. Yet it refuses to pair. Is this the Versa 2 or the phone? And how can I fix it?

[Guy_]

Logout of the Fitbit App, restart both watch and phone then try Tips to pair Sense via Bluetooth - it should work for your watch too.

For the random non sync have a look at the battery saving settings on the phone

On the phone check battery optimizations

[the options may be different in your version]

• First go to Settings > Apps & Notification > Special app access
• Click on Battery optimization
• Now press the drop down menu [...] and select “All Apps”
• Click on Bluetooth and then select “Don’t optimize”
• Same with Fitbit