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Versa 2 - screen has fallen out

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‎10-09-2024 12:59 - last edited on ‎10-10-2024 09:08 by Fitbit Moderator

‎10-09-2024 12:59 - last edited on ‎10-10-2024 09:08 by Fitbit Moderator

The face of my Fitbit Versa 2 Smartwatch has fallen out. It can not work.

Moderator Edit: Clarified subject

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2 REPLIES 2

‎10-10-2024 08:16

‎10-10-2024 08:16

@Hinds Hi. If it's not working, not much you can do besides contact support for your options. My face fell out but the watch was still attached and otherwise working. I glued the face back in and so far it's fine for about 6 Months now. 

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‎10-10-2024 09:06

In response to MarkMM

‎10-10-2024 09:06

Hi there @Hinds! Welcome to the Fitbit community!

Hi @MarkMM, thanks for the input!

Since this is a situation of physical damage, please contact support. They will be happy to help you further.

This form is for you only, so let me know when you have completed it.

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