Versa 2 screen is stuck

[Veronicque]

I just tapped my watch for the time and now it won’t get back to the original screen. I hold the side button the exercise screen comes on but nothing else happens.

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there @Veronicque, welcome to the Community Forums. Thanks for the details provided in your post about your Versa 2's screen behavior. I'll be glad to help you with this.

If you haven't done so yet, please try the suggestions below:

1. Check in the Fitbit app if your Versa 2 is still syncing, if so, try changing the clock face to a different one by following these steps: How do I change the clock face on my Fitbit device?. The steps are done through the Fitbit app, do not worry if you cannot see anything on the screen for this process. 
2. Restart your Versa 2 by following the steps from this help article: How do I restart my Fitbit device?

Hope this helps, let me know how it goes.