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Versa 2 setup issues

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‎12-24-2019 13:03 - last edited on ‎12-25-2019 09:06 by Moderator Alum

‎12-24-2019 13:03 - last edited on ‎12-25-2019 09:06 by Moderator Alum

I can not pair phone and watch. It keeps telling me to update app. But won't let me.

 

 

Moderator edit: subject for clarity

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‎12-24-2019 15:14

‎12-24-2019 15:14

Hi @Williams27  it would help if we had more information from you. What phone and platform do you have? Why can't you get the latest app?

Stepping in the U.S.A. since September 2013. Android 14

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‎12-25-2019 09:08

‎12-25-2019 09:08

Welcome to the Forums, @Williams27 and @Odyssey13, thanks for the input.

 

I would like to know if you keep having problems pairing your watch? If so, I recommend taking a look at the help article: Why can't I set up my Fitbit device? and follow the instructions provided there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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