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Versa 2 stopped syncing

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‎03-29-2021 11:05 - last edited on ‎03-30-2021 09:32 by Fitbit Moderator

‎03-29-2021 11:05 - last edited on ‎03-30-2021 09:32 by Fitbit Moderator

Versa 2 stopped syncing on 3/24, nothing is working, won’t sync to my internet, can’t load stats from watch to phone, can’t fix my settings. I need this watch to work! What is going on & how do I fix it?

 

 

Moderator Edit: Clarified subject

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‎03-30-2021 09:35 - edited ‎05-08-2024 14:40

In response to Bgrrl

‎03-30-2021 09:35 - edited ‎05-08-2024 14:40

Hi there, @ren289c and @Bgrrl. Welcome to the Community Forums. Thanks for sharing the details about the issues with your Versa smartwatches. I understand where your concern is coming from. 

I'd recommend following the troubleshooting steps provided here Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎03-29-2021 19:16

‎03-29-2021 19:16

Versa lite quit syncing after 3/23. All other bluetooth items sync correctly. 

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‎03-30-2021 09:35 - edited ‎05-08-2024 14:40

In response to Bgrrl

‎03-30-2021 09:35 - edited ‎05-08-2024 14:40

Hi there, @ren289c and @Bgrrl. Welcome to the Community Forums. Thanks for sharing the details about the issues with your Versa smartwatches. I understand where your concern is coming from. 

I'd recommend following the troubleshooting steps provided here Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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