01-13-2020
12:53
- last edited on
01-14-2020
06:12
by
JuanJoFitbit
01-13-2020
12:53
- last edited on
01-14-2020
06:12
by
JuanJoFitbit
Bought my versa around Oct 2019. Used to work well but now the touch doesn't work, i cant pass the password screen. I only see time and call notifications only 😞 i tried both android and ios but the issue is the same.
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
05-31-2021 12:40
05-31-2021 12:40
06-02-2021 18:00
06-02-2021 18:00
Hello everyone, thanks for your participation in the Community.
Thanks to all for the efforts to resolve the issue, sharing the solutions and steps you've tried. I understand that this can be very frustrating, your feedback and comments are greatly appreciated. For the ones that keep having problems, please follow the steps provided in the Best Answer.
If the issue persists, the best way to get help for this problem is to chat with our Support team online or give them a call. Click here to get connected. I am going to close this thread, but if there is anything else we can help you with, do not hesitate to start a new topic.
Have a nice day.
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10-04-2022
10:07
- last edited on
07-31-2023
10:41
by
MarreFitbit
10-04-2022
10:07
- last edited on
07-31-2023
10:41
by
MarreFitbit
Thank you for sharing your experience and troubleshooting. If your Versa 2 display is unresponsive, try restarting it by doing the following: